Refund & Exchange Policy
At FabulousNails.in, we strive to ensure that our customers are completely satisfied with their purchases. While we do not offer refunds, we do provide the option to exchange products within 1 week of delivery.
Conditions for Exchange
To be eligible for an exchange, the following conditions must be met:
1. The request for exchange must be made within 1 week (7 days) from the date of delivery.
2. The product must be unused, in its original packaging, and in the same condition as when it was delivered.
3. The product must pass our quality check upon return.
Exchange Process
1. Initiate Exchange Request: Contact our customer service team at [insert contact details] within 7 days of receiving your order to initiate an exchange request.
2. Quality Check: Once we receive the returned product, it will undergo a quality check to ensure it meets our return conditions.
3. Exchange Approval: If the product passes the quality check, you will be notified via email and can choose a replacement product of equal value.
4. Shipment of New Product: The new product will be shipped to you once the exchange has been approved and processed.
Important Notes
- Shipping costs for returning the product to us are the responsibility of the customer.
- We reserve the right to refuse an exchange if the product does not meet the return conditions.
For any questions or further assistance, please contact our customer service team at [insert contact details]. We are here to help!